explore

Refund and Returns Policy

Home Refund and Returns Policy

We are committed to providing high-quality products and excellent service. If you are dissatisfied with your order, lease review our return policy below.

1. Quality Guarantee

We guarantee the quality of all goods ordered from us. Upon delivery, you should inspect the items immediately. If you are not satisfied with our service or the quality of the products, please notify us as soon as possible.

Complaints Process

2.1 Service Complaints
Complaints regarding our service will be reviewed by our customer service team, and we aim to provide a response within one working day whenever possible.

2.2 Product Quality Complaints
Concerns about product quality will be forwarded to our review team. Please retain the product for inspection. We aim to respond
with our findings within one working day whenever possible.

Return & Compensation Policy

3.1 Non-Returnable Goods
As our products are perishable, we do not accept returns. However, if the products do not meet your expectations, we may,
at our discretion, issue a voucher for the value of the unsatisfactory items within three working days of receiving your complaint.

Account Deletion

You have the right to delete your account, which will also remove all personal data associated with it. For any concerns or queries regarding returns, please contact us:
Call to us: 02034887027
  1. Vhani Grocery: info@vhanigrocery.com
  2. Qurbani Aqiqah: info@qurbaniaqiqah.com
  3. Ghorerbazaar.com : info@ghorerbazaar.com